Configuration Drift in MSP Environments: The Silent Risk Across Your Intune Tenants
During this session you will learn:
- Why configuration drift emerges naturally in modern endpoint environments?
- Why seemingly harmless configuration changes accumulate into real security risk?
- How drift undermines standardization across MSP customer tenants?
- Why incident response becomes harder when tenants evolve differently?
- Why maintaining standardized configurations is essential for scalable MSP operations?
- How MSPs can identify configuration differences and remediate drift across tenants?
Watch Sami Laiho's 30-sec invite: why configuration drift becomes a real MSP risk. 👇
Register to the Webinar
28th May 2026, 11.00 CEST / 10.00 UK / 12.00 Finland
Webinar Overview
28th May 2026
11.00 CEST / 10.00 UK / 12.00 Finland
Sami Laiho: Inevitable effects of Configuration Drift in MSP Business
In this session, Sami Laiho, one of world's leading Windows and security experts, explains why configuration drift emerges, why it becomes inevitable in growing MSP environments, and why it directly impacts security posture, incident response, and operational scalability.
He will also explain why configuration standardization is a fundamental requirement in multi-tenant endpoint management.
Aapo Kettunen: Effective Ways to Fight Configuration Drift
After Sami's session, the Plentics team will demonstrate how MSPs can identify and remediate drift across multiple Intune tenants by introducing structured standardization and tenant-level visibility.
You'll also see how configuration templates and standardized baselines allow MSPs to bring environments back into alignment when drift occurs — restoring consistency across customer tenants.
Speakers
Sami Laiho
Microsoft MVP | Windows & Security
Sami Laiho is one of world's best-known Windows experts and an internationally recognized speaker on endpoint management and security. With decades of experience in Windows internals, enterprise environments, and threat mitigation, Sami regularly helps organizations understand how modern configuration and security challenges emerge in real-world environments.
Aapo Kettunen
Head of Product | Plentics
Aapo Kettunen is an experienced IT professional with more than ten years of experience working in the field. Having worked extensively with MSPs as well as operating as one, he offers a comprehensive understanding of today’s IT environments with deep expertise in Microsoft 365 and Intune.
Who should attend?
This session is designed for:
- Endpoint management leads
- Managed Service Providers using Microsoft Intune
- Microsoft 365 / Intune architects
- Security and compliance specialists
- MSP decision makers
-
Technical MSP leadership
If you manage multiple Intune tenants or standardized customer environments, this session will help you understand a growing operational risk most organizations underestimate.
Why this topic matters?
Managed Service Providers increasingly rely on Microsoft Intune to manage dozens — sometimes hundreds — of customer tenants.
At first, environments look identical. Policies are standardized. Baselines are aligned. Everything appears to be under control.
But over time something subtle begins to happen:
- Small changes accumulate.
- A troubleshooting exception here
- A temporary configuration tweak there
- A policy adjusted for one customer that never makes it back to the baseline.
This is Configuration drift — and in multi-tenant environments it becomes one of the most underestimated operational and security risks.
When every customer tenant evolves differently, MSPs lose the ability to reliably manage security posture, troubleshoot incidents, and deploy consistent changes across environments. Standardization is what makes scalable and predictable endpoint management possible.
Should I Participate? MSP Reality Check:
If you manage multiple Intune tenants, this will likely sound familiar.
- One customer environment has a slightly different security baseline.
- Another has a policy exception added during troubleshooting.
- Third tenant has settings that no one remembers changing.
Individually, these changes seem harmless.
But over time they accumulate — and environments that once looked identical start behaving very differently.
For MSPs managing dozens of customer tenants, this creates a hidden operational problem:
- Security posture becomes inconsistent.
- Troubleshooting takes longer.
- Incident response becomes harder.
- Standardization slowly breaks down.
This is what configuration drift looks like in everyday life — and most MSPs underestimate how quickly it spreads across tenants.
If you identify signs of configuration drift in your business, this webinar is definitely for you.
If you can't attend live, register anyway and we will send you the recording.
After the webinar you'll have a chance to discuss the effect of configuration drift and solutions to tackle it with our experts.
It's time to stop letting configuration drift kill your growth and start building multi-tenant management on solid ground.
Save your seat now!